Privacy Policy

1. Information We Collect

We collect information in order to operate Lion Capitex and provide our analytical and decision-support services. The categories of information we may collect include:

• Account information — such as your name, email address, and any credentials you create when registering for access to the platform.
• Usage data — information about how you interact with our website and tools, including pages visited, features used, and session duration.
• Device and technical data — such as browser type, operating system, IP address, and general location derived from your IP address.
• Communications — records of correspondence you send to us, including support requests or feedback submitted through forms on our site.
• Information you provide voluntarily — such as details submitted through lead or contact forms on this website.

We do not knowingly collect sensitive personal data, such as financial account credentials or government identification numbers, through this website.

2. How We Use Information

Information collected is used for purposes including:

• Operating, maintaining, and improving the Lion Capitex platform and website;
• Responding to inquiries submitted through contact or lead forms;
• Personalising content and analytical outputs presented to users;
• Monitoring usage patterns to diagnose technical issues and improve performance;
• Communicating updates, service notices, or marketing material where permitted;
• Complying with applicable legal obligations and enforcing our Terms of Service.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time through the means described in this policy.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to recognise returning visitors, remember preferences, and understand how the site is used. Cookies may be categorised as strictly necessary, performance-related, or functional. You can usually configure your browser to refuse cookies or alert you when cookies are being set, though some parts of the site may not function correctly if cookies are disabled.

5. How We Share Information

We do not sell personal information. We may share information in limited circumstances, including:

• With service providers who support hosting, analytics, or communication functions on our behalf, under appropriate confidentiality obligations;
• Where required to comply with a legal obligation, court order, or governmental request;
• In connection with a merger, acquisition, or sale of assets, subject to continued protection of personal information;
• With your consent, or at your direction.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting obligations. Retention periods vary depending on the type of data and the context in which it was collected. When information is no longer required, we take reasonable steps to delete or anonymise it.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

8. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal data, which can include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal exceptions;
• Object to or restrict certain types of processing;
• Request a copy of your data in a portable format;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please use the contact details referenced on our website. We may need to verify your identity before responding to certain requests.

9. International Data Transfers

Depending on where our service providers and infrastructure are located, personal information may be processed or stored in countries other than your own. Where this occurs, we aim to ensure that appropriate safeguards are in place consistent with applicable data protection requirements.

10. Children's Privacy

Our website and services are intended for use by adults and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page. We encourage you to review this policy periodically to stay informed about how we handle personal information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us using the contact details provided on our website.